GUTS Participant feedback
Your happiness as a GUTS participant is our top priority!
In 2011, we interviewed GUTS participants in order to learn how to improve the study.
- What would make taking surveys easier?
- What motivates participants to remain active in the study?
- How we can improve their experience and let them know how much we value their contributions?
Telephone interviews were conducted with randomly selected male and female GUTS participants from across the US. Some were regular respondents and others hadn’t completed a survey in a while.
These open and thoughtful conversations provided the GUTS research team with important insights into what matters to GUTS participants and how their study experience could be improved.
Here are a few of the main themes we heard:
“What do you like about GUTS?”
- The purpose and depth of the research, and that it’s a longitudinal study.
- It’s important, worthwhile research that could benefit others.
- The questions keep changing, so I’m always curious about what’s going to be asked next.
“What do you dislike?”
- The length of the survey.
- Some questions are too detailed or redundant.
Other important things we learned:
- Many didn’t know they could complete their surveys online.
- Email is the best way to keep in touch.
- They want to see the survey results and know how the information is helping others.
- Convenience and accessibility are key to helping our participants remain active members of the study.
How we are responding:
- We made a commitment to keep the GUTS Questionnaires as short as possible, while still collecting the necessary health information.
- The GUTS website is being rebuilt in order provides participants with a resource for learning about the study’s results and accomplishments.
- We are developing mobile friendly questionnaires.
Have additional feedback for us?
We are always glad to learn how we can improve the experiences for our participants.